Who we are
Our website address is: https://suepellanddesigns.com.
What personal data we collect and why we collect it
When ordering or registering on suepellanddesigns.com, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to place and receive your order. You also have the option to sign up to receive email communications from us.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, browse the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer requests;
• To quickly process your transactions;
• To follow up after correspondence (email or phone inquiries).
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
When visitors leave comments on suepellanddesigns.com, Sue Pelland Designs collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you submit a contact form, Sue Pelland Designs collects data to respond to your inquiry. Once Sue Pelland Designs has responded and resolved your inquiry, this data is not kept.
When you log in, suepellanddesigns.com will set up a cookie to save your login information so that you do not have to log in every time you visit. Login cookies last indefinitely. If you log out of your account, the login cookies will be removed.
Sue Pelland Designs follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites have their own privacy policies and Sue Pelland Designs does not accept any responsibility or liability for these policies.
Sue Pelland Designs collects data when you visit the site, through third party software such as Google Analytics and our web host. Sue Pelland Designs is not responsible for these third party sites, their privacy policies, or how they use information.
Who we share your data with
Sue Pelland Designs does not sell, transfer, or trade your Personally Identifiable Information to any third party, except to those providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These providers may include: PayPal, Stripe, USPS, for the purposes of providing web services, processing your payment, shipping your order, and communicating with you about issues or status.
Sue Pelland Designs may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. Sue Pelland Designs only works with external agencies whose privacy policies align with ours.
Sue Pelland Designs does not otherwise share or supply personal information to third parties. Sue Pelland Designs does not sell or rent your personal information to marketers or third parties.
How long your data is retained
If you leave a comment, the comment and its metadata are retained indefinitely. This is so Sue Pelland Designs can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on suepellanddesigns.com, the personal information provided in your user profile is stored. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data Sue Pelland Designs holds about you, including any data you have provided to Sue Pelland Designs. You can also request that Sue Pelland Designs erase any personal data Sue Pelland Designs holds about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Sue Pelland Designs
Susan E. Pelland
Sue Pelland Designs will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, Sue Pelland Designs may cooperate if Sue Pelland Designs believes the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.