We strive to provide accurate estimates for the shipping fees on your order. These estimates are based on the combined weight of your items. In the event that you have overpaid for shipping, we will gladly refund the difference through your PayPal or Stripe account, ensuring fairness and satisfaction.
We genuinely hope that you are delighted with your new tools, patterns, and/or books. However, if for any reason you find yourself dissatisfied, we accept returns of items in their original condition for a full refund. Please note that the purchaser is responsible for the return shipping fees. To initiate a return, kindly email us with the reason for your return and attach photos showcasing any package damage.
We kindly request that you respect the copyright protection placed on all our projects, photos, and instructions. Written permission from Sue Pelland Designs is required for any reproduction, and we appreciate your cooperation in honoring this request.