I was at Genesee Valley Quilt Fest recently, and seeing many of my favorite customers who have all my tools. Everyone enjoys watching the demonstration and a good percentage of customers go home with at least one template, if not all seven. Yet at the shows I often hear "I have not yet removed the shrink wrap!" That makes me sad! I invented these tools to help you be more productive and creative. So how do I get my customers to use the tools they have purchased?